Shipping policy

Shipping Policy

Thank you for shopping with us! Below you’ll find all the details about our shipping process.

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Processing Time

Orders are typically processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Times

Note: Delivery times are estimates and may vary based on destination and customs clearance.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with a tracking number. You can track your package directly from the link provided in the email.

International Orders

• Customs, duties, and taxes may apply and are the responsibility of the customer.

• We are not responsible for delays caused by customs or local postal services.

Lost or Stolen Packages

If your tracking information shows that your package was delivered, but you haven’t received it, please contact the shipping carrier directly. Unfortunately, we are not responsible for lost or stolen packages.

Incorrect Address

Please double-check your shipping address before placing your order. We are not responsible for packages delivered to the wrong address due to incorrect details provided at checkout.

Need Help?

If you have any questions about your order, feel free to contact us at
📧 contact@mel-born.com.au

Let me know if you’d like a Returns Policy or a more casual version too!